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Privacy Policy

Last updated: Feb 27, 2025

1. Introduction

Welcome to Search Assistant Bot ("we," "our," or "us"). This privacy policy explains how we collect, use, and protect your information when you use our automated search service for apartments and second-hand items via WhatsApp.

2. Information We Collect

2.1 Information you provide:

  • WhatsApp contact information

  • Search preferences and criteria

  • Location preferences within Israel

  • Price ranges

  • Apartment specifications (size, rooms, etc.)

  • Second-hand item details

  • Other search-related parameters you share

2.2 Automated collection:

  • Usage patterns and frequency

  • Search history

  • Interaction timestamps

  • Technical information necessary for service operation

3. How We Use Your Information

We use your information to:

  • Provide automated search results for apartments and second-hand items

  • Improve our search algorithms

  • Customize search results to your preferences

  • Maintain service functionality

  • Ensure compliance with WhatsApp's policies

  • Send relevant notifications about search results

4. Data Storage and Security

  • We store your data securely using industry-standard encryption

  • Data is retained only as long as necessary for service provision

  • We implement appropriate technical measures to protect your information

  • We do not sell your personal data to third parties

  • Data is stored in compliance with Israeli privacy laws

5. Your Rights

You have the right to:

  • Access your personal data

  • Request data deletion

  • Opt out of automated processing

  • Modify your search preferences

  • Request data portability

  • Exercise your rights under Israeli Privacy Protection Law 5741-1981

6. Third-Party Services

Our service operates through WhatsApp's platform. Your use is also subject to:

  • WhatsApp's Terms of Service

  • WhatsApp's Privacy Policy

  • Meta Platform's Data Policy

7. Data Sharing

We share data only:

  • As required for service operation

  • With your explicit consent

  • As required by Israeli law

  • With our service providers under strict confidentiality agreements

8. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect data from children under 13.

9. Changes to Privacy Policy

We may update this privacy policy periodically. Users will be notified of significant changes through our service.

10. Contact Information

For privacy-related inquiries, contact us at:

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11. Legal Compliance

This service complies with:

  • General Data Protection Regulation (GDPR)

  • Israeli Privacy Protection Law 5741-1981

  • Israeli Database Management Regulations

  • WhatsApp Business Policy

  • Meta Platform Policies

12. Cookie Policy

Our web presence uses only essential cookies necessary for service operation.

13. User Agreement

By using our service, you agree to this privacy policy and consent to the collection and use of information as specified herein.

14. Dispute Resolution

Any disputes regarding privacy will be addressed according to the laws of the State of Israel, with exclusive jurisdiction to the Tel Aviv District Court.

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